Nov
1
to Aug 19

Event Staff

May 10, 2018 2:00 PM Sun, Dec 31, 2017 3:00 PM

Start Date: Immediately / 10 to 15 Hours Per Week

Reports To: Event Manager

The primary responsibility of this position is to provide event attendees with a positive impression of an event experience by offering a superior, guest service experience. This position is expected to work cohesively with all employees of Unseen Heroes in order to maintain a superior level of service.

JOB SPECIFICS

  • Event Staff will work one of the following positions: Production Staff (Setup & Breakdown), Hospitality Staff (Servers, Greeters, Bartenders), Promotional Staff (Brand Ambassadors, Product Samplers), Entertainment Staff, Catering Staff.
  • Enthusiastically greet and direct guests while performing assigned tasks
  • Provide event guests with accurate event and venue information.
  • Enforce event policies and procedures
  • Identify and respond to emergencies according to emergency protocols. Involve Manager as needed
  • Proactively approach guests that may have an issue and/or complaint
  • Creatively resolve issues/complaints and involve Manager as needed
  • Other duties as assigned
  • Work flexible hours including evenings, weekends and holidays

QUALIFICATIONS AND EXPERIENCE

− High School diploma or equivalent required

− Experience in prior customer service preferred

− Demonstrated strong customer service skills

− Must have a friendly disposition and a smile

− Must be able to stay calm in stressful, fast-paced situations − Experience dealing effectively with conflict

PHYSICAL REQUIREMENTS

  • Ability to lift and carry up to 50 pounds.

  • Ability to navigate a variety of floor surfaces and areas including stairs, escalators, carpet, concrete

  • Ability to work in a variety of environments including but not limited to heights, elevators, in darkened corridors, around crowds, loud noise, flashing lights, and haze effects.

  • Frequent walking, including walking stairs.

Please send your resume and cover letter to Jobs@unseen-heroes.com

View Event →

Jun
12
to Jul 18

Event Manager

Job Purpose
The Event Manager oversees the planning, implementation, and tracking of specific Events which have a beginning, an end and specified deliverables.

Primary Duties and Responsibilities
The Event Manager performs a wide range of duties including some or all of the following:

Plan the Event

  • Define the scope, objectives, and measurables of the event with Director of Events

  • Create a detailed event plan which identifies the activities needed to complete the event

  • Determine the resources (time, money, equipment, etc) required to complete the event

  • Develop event schedule and review management and all other staff

  • Establish a communication schedule to update management, event staff, and the client


Staff the Event

  • Manage Event staff and/or volunteers

  • Contract qualified consultants to work on the Event as appropriate


Implement the Event

  • Execute the event according to the event plan

  • Develop forms and records to document event activities

  • Set up files to ensure that all event information is appropriately documented and secured

  • Report the progress of the event to management, event staff, and the client

  • Review the quality of the work completed with the event team on a regular basis


Control the Event

  • Write reports on the event for management

  • Monitor all approved budgeted event expenditures

  • Monitor budget projections and report actual projections

  • Ensure that all financial records for the event are up to date

  • Prepare financial reports and supporting documentation

Evaluate the Event

  • Ensure that the event deliverables are on time, within budget

  • Evaluate the outcomes of the event as established during the planning phase

Skills
Must be enthusiastic advocate of the local food movement and Sacramento agriculture.

Must be reliable, self-motivated and have good communication and customer service skills .

Must be able to develop, design, and produce creative solutions.
Must be able to translate concepts and information into images.

Must be able to work within approved budget.

Must posses the ability to develop and implement cost saving measures.
Must be able to conserve company resources.
Must be able to handle frequent change, delays, or unexpected events.
Must be able to complete events on time and budget.
Must be able to prioritize and plan work activities.
Must be able to use time efficiently; Plan for additional resources; Set goals and objectives.

Must be able to identify and resolve problems; Develop solutions.
Must posses accuracy and thoroughness; look for ways to improve and promote quality.
Must be able to manage people; including staff in planning and decision-making processes.
Must posses desire to improve processes, products and services.
Must possess excellent verbal and written communication skills.
Must possess ability to present oneself as well as the company in a professional manner.

Physical Demands
Occasionally required to sit.
Occasionally required to walk.
Occasionally required to use hands to finger, handle, or feel.
Occasionally required to reach with hands and arms.
Occasionally required to bend, lift or climb.
Occasionally required to lift moderate weights (25-50 pounds).
Hand coordination required.
Specific vision abilities required for this job include: close vision, distance vision, ability to
adjust or focus.

Job Qualifications
Associates Degree Combined experience/education as substitute for minimum education
Experience: 1-3 Years.

Hours

30+

View Event →
Jan
4
to Feb 4

Content Coordinator

Content Coordinator

Job Summary

We are looking for a qualified Content Coordinator to join our team. You will be responsible for creating, improving and maintaining content to achieve our business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Our ideal candidate is an experienced professional with demonstrable creative writing skills. As a Content Coordinator, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization and brand consistency, we would like to meet you.

Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.

Responsibilities

  • Develop content strategy aligned with short-term and long-term marketing targets

  • Collaborate with the team to plan and develop site content, style and layout

  • Create and publish engaging content

  • Edit, proofread and improve posts

  • Ensure brand consistency

  • Manage content distribution to online channels and social media platforms to increase web traffic

  • Develop an editorial calendar and ensure content team is on board

  • Ensure compliance with law (e.g. copyright and data protection)

  • Stay up-to-date with developments and generate new ideas to draw audience’s attention

Requirements

  • Proven work experience as a Content Coordinator

  • Hands on experience with MS Office and WordPress

  • Basic technical knowledge of web publishing

  • Knowledge of SEO and web traffic metrics

  • Familiarity with social media

  • Excellent writing skills in English

  • Attention to detail

  • Good organizational and time-management skills

  • BSc degree in Journalism, Marketing or relevant field




A Day In The Life Of A Content Coordinator

A Content Coordinator is someone who oversees the content presented on websites and blogs, and may also be responsible for creating, editing, posting, updating, and occasionally cleaning up outdated content.

The Content Coordinator is to keep the information displayed on the site fresh, informative, and appealing. Their 'content strategy' is to create, write and manage content so as to achieve business goals and be a voice for the company. It takes creativity, leadership skills and of course, writing ability, to produce and publish good content.

What does a Content Coordinator do?

A Content Coordinator's job involves researching, sourcing, writing and editing interesting content to be published for members and readers. The Content Coordinator also crafts and sends out email newsletters, promotions, and online outreach campaigns.

The Content Coordinator may write and update the content of the website on their own, or may lead a team of content writers (producers) to put out new content. It is the duty of the Content Coordinator to manage discussion posts, and to make sure that the posts are not violating any laws or are inappropriate in any way. Anything questionable is taken down as soon as the Content Coordinator becomes aware of it.

Other duties may include identifying new content opportunities, exploring ways to repurpose existing content throughout the site, monitoring website traffic, responding to website feedback, and implementing changes to the site's layout and content based on website analytics and usability testing.


Hours

30+

View Event →
Jan
4
to Feb 4

Event Assistant

Job Purpose

The Jr. Event Coordinator assists with the planning, implementation, and tracking of specific deliverables of both Client Events and Unseen Heroes Events which have a outlined beginning, middle, and ending point.

Primary Duties and Responsibilities

The Jr. Event Coordinator performs a range of duties including some or all of the following:


Assist with Planning the Event

  • Assist with scope, objectives, and measurables of the event with management

  • Assist with event plan which identifies the activities needed to complete the event

  • Assist with outline resources required to complete the event

  • Assist with event scheduling

  • Assist with communication schedule to update management, event staff, and the client


Assist with Staffing the Event

  • Assist with coordinating event staff and/or volunteers

  • Assist with identifying qualified consultants to work on the event as appropriate


Assist with Implementing the Event

  • Assist with executing the event according to the event plan

  • Assist with documenting event activities

  • Assist with the setup of files to ensure that all event information is appropriately documented

  • Assist with reporting the progress of the event

  • Assist with reviewing the quality of the work completed with the event team on a regular basis


Assist with Controlling the Event

  • Assist with writing event recap reports on the event

  • Assist with monitoring all approved budgeted event expenditures

  • Assist with monitoring and report on budget

  • Assist with ensuring that all financial records for the event are up to date


Assist with Evaluating the Event

  • Assist with ensuring that the event deliverables are on time, within budget

  • Assist with evaluating the outcomes of the event as established during the planning phase



Skills

Must be able to develop, design, and produce creative solutions.

Must be able to translate concepts and information into images.

Must be able to work within approved budget.

Must possess the ability to develop and implement cost saving measures.

Must be able to conserve company resources.

Must be able to handle frequent change, delays, or unexpected events.

Must be able to complete events on time and budget.

Must be able to prioritize and plan work activities.

Must be able to use time efficiently; Plan for additional resources; Set goals and objectives.

Must be able to identify and resolve problems; Develop solutions.

Must posses accuracy and thoroughness; look for ways to improve and promote quality.

Must be able to manage people; including staff in planning and decision-making processes.

Must posses desire to improve processes, products and services.

Must possess excellent verbal and written communication skills.

Must possess ability to present oneself as well as the company in a professional manner.



Physical Demands

  • Occasionally required to sit.

  • Occasionally required to walk.

  • Occasionally required to use hands to finger, handle, or feel.

  • Occasionally required to reach with hands and arms.

  • Occasionally required to bend, lift or climb.

  • Occasionally required to lift moderate weights (25-50 pounds).

  • Hand coordination required.

  • Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Hours

20+

View Event →
Nov
1
to May 30

RETAIL ASSOCIATE

Start Date: Immediately / 30 to 38 Hours Per Week Reports To: Store Management

Overview

The role of a Sales Associate at Unseen Heroes concept stores is to create an authentic shopping experience for our customers based on friendly engagement and extensive product knowledge. Unseen Heroes has two retail concepts that work interconnectedly:

DISPLAY: California is our California Concept Store that focuses on California made products. DAMAS is our Womens Concept Store that focuses on products for women, by women.

Our concept stores are designed to be a place where you can share your love for retail, design and style while interacting with people who appreciate quality products.

Experience + Qualifications

Physical Requirements:

Available to work store schedule, as needed, including evenings and weekends

Standing for extended periods of time

Able to safely lift boxes up to 40 pounds

Comfortable climbing ladders

Skills & Abilities Required:

Professional selling skills and exceptional interpersonal skills

Prior experience of retail preferred

Proactive ability to multi-task and prioritize

Works well in a team environment

College degree preferred

Experience with Shopkeep POS system

Highly organized

Meticulous and clean

Knows current trends in design, makers and California centric products

Eager to develop new skills and is responsive to feedback.

Roles + Responsibilities

Responsibilities include but are not limited to the following

Client & Service expert

Achieves individual sales goals

Develops strong product knowledge across all categories

The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate DAMAS/DISPLAY experience Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book

Building Brand Equity: Understand and communicate the DAMAS/DISPLAY aesthetic, brand philosophy and lifestyle to the customer

Demonstrate interest and ability to work as part of a team

Operational Excellence:

Execute operational tasks as per company directives

Accurately processes all pos transactions

Adhere to and apply visual directives, ensure that store standards are executed daily

Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload

Ensure proper organization and accessibility of merchandise

Be knowledgeable of stock including quantity, how many units are on hand, what is selling and what is not

Support floor moves and ensure selling floor is stocked throughout the day

Conduct price changes and markdowns as necessary

Our hiring process is different. You might be asked to complete a video introduction, asked to join us at a Hiring Event, or fill out an opinion survey. Learn more about Unseen Heroes Concept Stores and the people that work for us by checking out www.unseen-heroes.com!

Please send your resume and cover letter to Jobs@unseen-heroes.com

View Event →
Sep
4
to Nov 18

Junior Graphic Designer

Start Date: Immediately / 15 to 20 Hours Per Week

Unseen Heroes is searching for a Junior Graphic Designer to join their team in our Sacramento office on a Part-Time basis. The perfect candidate will have a strong interest in Graphic Design, with some real world experience or education to further their knowledge as proof. Degree not required, but successful candidates will want to pursue a career in the creative industry, specifically;  Graphic Design, Web Design, Marketing, PR or Event Management.

The Junior Graphic Designer will be required to deliver graphic design work within established brand standards for multiple on-going products. Strong skills in basic graphic design; typography, color, composition, illustration and messaging is required.  Working knowledge or expertise in the Adobe Creative Suite (Illustrator, Photoshop, InDesign Required; After Effects knowledge a plus.) Attention to detail is of utmost importance.

“The details are not the details. They make the design.” - Charles Eames

Strong communication skills and ability to collaborate, take direction and criticism are required. As are self-motivation, drive and a hearty work ethic. We are a small team driven by the entreprenural spirit, we are looking to add to our team, not fill a role. We love what we do, and we want you to as well. 

DUTIES/RESPONSIBILITIES:

Under the direction of the Art Director, the Junior Graphic Designer is responsible for the production and delivery of a variety of design work for print, online and mobile.  Candidate must possess the ability to manipulate multiple sizes and formats while retaining consistent design quality and maintaining brand standards/identity. Proficiency and accuracy in preparing multiple design files for print, web and mobile platforms is a crucial skill for this position. 

Sample print tasks include posters, postcards, signage, merchandise, business cards, rack cards, marketing one-sheets, stationary and more. Social Media graphics for all major platforms (Facebook, Instagram, Twitter, Snapchat, etc.). Web Design knowledge and ability to create graphics as needed for refined web presence. 

Please send resume and link to online proof of work (website, social media etc.) to Jobs@unseen-heroes.com

 

View Event →
Aug
29
to Nov 20

Market Manager

Start Date: Immediately / 20 to 25 Hours Per Week during the market season (every Saturday)

Overview: Provide coordination for all aspects of vendor operations all year, as well as some pre-busy season administrative duties. Oversees the vendor application process and vendor selection, managing vendor relationships and communication.

Job Accountabilities

  • Ensure that there are a minimum number of vendors at events weekly.

  • Assists with pre-season administrative duties by overseeing the application process and management of vendor selection, vendor permitting, and overall permitting and licenses.

  • Communicates all critical information to vendors and event participants on a daily to weekly basis.

  • Develops and maintains vendor map placing each vendor in proper location at the market and communicating and logistical information needed for the day.

  • Develops and maintains good working relationships with client staff, vendors, sponsors, partners, customers and community members.

  • Work with the Unseen Heroes team and vendors to maximize marketing opportunities.

  • Educates vendors about the mission and brand of Unseen Heroes events and markets.

  • Collect and track vendor payments received at events and markets and manage financial tracking sheet.

  • Performs other related duties as assigned or requested.

Skills

  • Must be enthusiastic advocate of the local food and creative movement in Sacramento.
  • Must be reliable, self-motivated and have good communication and customer service skills
  • Must possess excellent verbal and written communication skills
  • Must possess ability to present oneself as well as the company in a professional manner
  • Must pay attention to detail
  • Must possess interpersonal skills and customer service skills
  • Must be able to coordinate meetings and events
  • Must be able to gather, draft, input, and edit routine correspondence
  • Must be able to work independently as well as with the team of volunteers, interns and staff members.

 Physical Demands

  • Occasionally required to sit.

  • Occasionally required to walk.

  • Occasionally required to use hands.

  • Occasionally required to reach with hands and arms.

  • Occasionally required to bend, lift or climb.

  • Occasionally required to lift moderate weights (25-50 pounds).

  • Hand coordination required.

  • Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

 Job Qualifications

  • High School Diploma or the equivalent combination of education
  • Experience: 1-3 years of experience preferred

Unseen Heroes is an Equal Opportunity Employer.

Please send your resume and cover letter to Jobs@unseen-heroes.com

View Event →
Aug
25
to Oct 31

Event Brand Ambassador

Start Date: Immediately / 6 to 12 Hours Per Week

Reports To:  Communications & Marketing Coordinator

Overview: Unseen Heroes recently launched a new event called GATHER: Quarry Park in Rocklin, California. GATHER is a community based event that focuses on bringing the community together through a unique outdoor dining experience. The Unseen Heroes team is looking for a three-month, part-time brand ambassador to assist with research, marketing, and promotion of GATHER: Quarry Park in the Rocklin, Roseville, Lincoln, and Loomis area.


 

Ambassador Role Characteristics

  • Part-time role to assist with research, marketing, and promotion of GATHER: Quarry Park

  • Marketing campaign execution - before, during, and after specific community events

  • Updates and maintains company databases, mailing lists, telephone contact files, etc.

  • Performs other related duties as assigned or requested.


 

Ambassador Desired Qualifications

  • Marketing skills: the ability to introduce, explain, and encourage a new and unknown product to consumers

  • Leadership: to serve as liaison between Unseen Heroes and the consumers

  • Knowledge and experience with community event

  • Exceptional interpersonal/communication skills

  • Prior internship experience

  • Diversity of thought and background

  • Demonstrated leadership (work, campus, etc.)


 

Ambassador Requirements

  • Undergraduate Student - Rising Sophomore, Junior or Senior Marketing major or PR concentration

  • Must be authorized to work in U.S. or Permanent Resident

  • Minimum GPA 3.5

  • Roseville, Rocklin, Lincoln, Loomis resident

  • Geographic mobility skills and behaviors

  • Reliable Transportation

  • Calendar flexibility (12 hours per week in-field)


 

Please send your resume and cover letter to Jobs@unseen-heroes.com

View Event →
May
10
to Dec 31

Event Staff

Start Date: Immediately / 10 to 15 Hours Per Week

Reports To: Store Management 

The primary responsibility of this position is to provide event attendees with a positive impression of an event experience by offering a superior, guest service experience. This position is expected to work cohesively with all employees of Unseen Heroes in order to maintain a superior level of service.

JOB SPECIFICS

- Event Staff will work one of the following positions: Production Staff (Setup & Breakdown), Hospitality Staff (Servers, Greeters, Bartenders), Promotional Staff (Brand Ambassadors, Product Samplers), Entertainment Staff, Catering Staff.


- Enthusiastically greet and direct guests while performing assigned tasks


- Provide event guests with accurate event and venue information.


- Enforce event policies and procedures


- Identify and respond to emergencies according to emergency protocols. Involve Manager as needed


- Proactively approach guests that may have an issue and/or complaint


- Creatively resolve issues/complaints and involve Manager as needed


- Other duties as assigned


- Work flexible hours including evenings, weekends and holidays

 

QUALIFICATIONS AND EXPERIENCE

− High School diploma or equivalent required


− Experience in prior customer service preferred


− Demonstrated strong customer service skills


− Must have a friendly disposition and a smile


− Must be able to stay calm in stressful, fast-paced situations − Experience dealing effectively with conflict

 

PHYSICAL REQUIREMENTS

- Ability to lift and carry up to 50 pounds.

- Ability to navigate a variety of floor surfaces and areas including stairs, escalators, carpet, concrete

- Ability to work in a variety of environments including but not limited to heights, elevators, in darkened corridors, around crowds, loud noise, flashing lights, and haze effects.

- Frequent walking, including walking stairs. 

 

Please send your resume and cover letter to Jobs@unseen-heroes.com

View Event →
May
10
to Dec 31

Vendor Coordinator

Start Date: Immediately / 20 to 25 Hours Per Week

Job Summary

Provide coordination for all aspects of vendor operations all year, as well as some pre-busy season administrative duties. Oversees the vendor application process and vendor selection, managing vendor relationships and communication.

 

Job Accountabilities

  • Ensure that there are a minimum number of vendors at Unseen Heroes events weekly.

  • Assists with pre-season administrative duties by overseeing the vendor application process and management of vendor selection, vendor permitting, and overall permitting and licenses.

  • Communicates all critical information to vendors and event participants on a daily to weekly basis.

  • Develops and maintains vendor map placing each vendor in proper location at the market and communicating and logistical information needed for the day.

  • Develops and maintains good working relationships with client staff, vendors, sponsors, partners, customers and community members.

  • Work with the Unseen Heroes team and vendors to maximize marketing opportunities.

  • Educates vendors about the mission and brand of Unseen Heroes events and markets.

  • Collect and track vendor payments received at events and markets and manage financial tracking sheet.

  • Performs other related duties as assigned or requested.

 

Skills

Must be enthusiastic advocate of the local food and creative movement in Sacramento.

Must be reliable, self-motivated and have good communication and customer service skills

Must possess excellent verbal and written communication skills

Must possess ability to present oneself as well as the company in a professional manner

Must pay attention to detail

Must possess interpersonal skills and customer service skills

Must be able to coordinate meetings and events

Must be able to gather, draft, input, and edit routine correspondence

Must be able to work independently as well as with the team of volunteers, interns and staff members.

 

Physical Demands

  • Occasionally required to sit.

  • Occasionally required to walk.

  • Occasionally required to use hands.

  • Occasionally required to reach with hands and arms.

  • Occasionally required to bend, lift or climb.

  • Occasionally required to lift moderate weights (25-50 pounds).

  • Hand coordination required.

  • Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

 

Job Qualifications

High School Diploma or the equivalent combination of education

Experience: 1-3 years of experience preferred

 

View Event →
May
10
to Nov 21

DISPLAY: California Sales Associate

Start Date: Immediately / 25 to 30 Hours Per Week

Reports To: Store Management 

Overview: The role of a Sales Associate at DISPLAY: California is to create an authentic California-centric shopping experience for our customers based on friendly engagement and extensive product knowledge. DISPLAY: California is a designed to be a place where you can share your love for retail, design and style while interacting with people who appreciate quality California-made products. 

 

Experience + Qualifications

• Experience with retail.

• Highly organized.

• Self Starter.

• Quick Learner.

•  Motivated.

•  Detail Oriented.

•  Understands the DISPLAY brand.

• Knows current trends in design, makers and California centric products

• Eager to develop new skills and is responsive to feedback

• Experience with the Shopkeep Processing System.

 

Roles + Responsibilities

• Following ALL Opening and Closing Procedures.

• Facilitate customer transactions.

• Engage with all customers by sharing advice, product knowledge and personal experiences.

• Contributes to the DISPLAY: California team by being positive, respectful and  helpful to others

• Maintains the visual and display standards of DISPLAY: California and ensures

the selling floor is always well-stocked

• Being well-informed on events and special offers in-store and online.

• Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures.

Our hiring process is different. You might be asked to complete a video introduction, asked to join us at a DISPLAY: California Hiring Event, or fill out an opinion survey.

 

Please send your resume and cover letter to Jobs@unseen-heroes.com

 

Learn more about the DISPLAY: California brand and the California-centric people that work for us by checking out www.displaycalifornia.com!

View Event →