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Event Staff

Start Date: Immediately / 10 to 15 Hours Per Week

Reports To: Store Management 

The primary responsibility of this position is to provide event attendees with a positive impression of an event experience by offering a superior, guest service experience. This position is expected to work cohesively with all employees of Unseen Heroes in order to maintain a superior level of service.


- Event Staff will work one of the following positions: Production Staff (Setup & Breakdown), Hospitality Staff (Servers, Greeters, Bartenders), Promotional Staff (Brand Ambassadors, Product Samplers), Entertainment Staff, Catering Staff.

- Enthusiastically greet and direct guests while performing assigned tasks

- Provide event guests with accurate event and venue information.

- Enforce event policies and procedures

- Identify and respond to emergencies according to emergency protocols. Involve Manager as needed

- Proactively approach guests that may have an issue and/or complaint

- Creatively resolve issues/complaints and involve Manager as needed

- Other duties as assigned

- Work flexible hours including evenings, weekends and holidays



− High School diploma or equivalent required

− Experience in prior customer service preferred

− Demonstrated strong customer service skills

− Must have a friendly disposition and a smile

− Must be able to stay calm in stressful, fast-paced situations − Experience dealing effectively with conflict



- Ability to lift and carry up to 50 pounds.

- Ability to navigate a variety of floor surfaces and areas including stairs, escalators, carpet, concrete

- Ability to work in a variety of environments including but not limited to heights, elevators, in darkened corridors, around crowds, loud noise, flashing lights, and haze effects.

- Frequent walking, including walking stairs. 


Please send your resume and cover letter to

Earlier Event: May 10
Vendor Coordinator
Later Event: August 25
Event Brand Ambassador