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RETAIL ASSOCIATE


Start Date: Immediately / 30 to 38 Hours Per Week Reports To: Store Management

Overview

The role of a Sales Associate at Unseen Heroes concept stores is to create an authentic shopping experience for our customers based on friendly engagement and extensive product knowledge. Unseen Heroes has two retail concepts that work interconnectedly:

DISPLAY: California is our California Concept Store that focuses on California made products. DAMAS is our Womens Concept Store that focuses on products for women, by women.

Our concept stores are designed to be a place where you can share your love for retail, design and style while interacting with people who appreciate quality products.

Experience + Qualifications

Physical Requirements:

Available to work store schedule, as needed, including evenings and weekends

Standing for extended periods of time

Able to safely lift boxes up to 40 pounds

Comfortable climbing ladders

Skills & Abilities Required:

Professional selling skills and exceptional interpersonal skills

Prior experience of retail preferred

Proactive ability to multi-task and prioritize

Works well in a team environment

College degree preferred

Experience with Shopkeep POS system

Highly organized

Meticulous and clean

Knows current trends in design, makers and California centric products

Eager to develop new skills and is responsive to feedback.

Roles + Responsibilities

Responsibilities include but are not limited to the following

Client & Service expert

Achieves individual sales goals

Develops strong product knowledge across all categories

The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate DAMAS/DISPLAY experience Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book

Building Brand Equity: Understand and communicate the DAMAS/DISPLAY aesthetic, brand philosophy and lifestyle to the customer

Demonstrate interest and ability to work as part of a team

Operational Excellence:

Execute operational tasks as per company directives

Accurately processes all pos transactions

Adhere to and apply visual directives, ensure that store standards are executed daily

Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload

Ensure proper organization and accessibility of merchandise

Be knowledgeable of stock including quantity, how many units are on hand, what is selling and what is not

Support floor moves and ensure selling floor is stocked throughout the day

Conduct price changes and markdowns as necessary

Our hiring process is different. You might be asked to complete a video introduction, asked to join us at a Hiring Event, or fill out an opinion survey. Learn more about Unseen Heroes Concept Stores and the people that work for us by checking out www.unseen-heroes.com!

Please send your resume and cover letter to Jobs@unseen-heroes.com

Earlier Event: September 4
Junior Graphic Designer
Later Event: November 1
Event Staff